We offer you a 100% money back guarantee
If our product does not satisfy you in any way, we guarantee that you will be reimbursed.
The money back guarantee is a voluntary service. Within 30 days, starting from the reception of the product you may get you money back.
The legal right of withdrawal remains independently.
Please exactly follow the procedure below:
Important indications for claiming the 30 days money back guarantee
- Our customer service needs to be consulted prior the return of the product. Therefore the customer needs to announce his request by e-mail in advance. Unannounced returns within the 30 days money back guarantee will not be accepted and will be sent back to the customer. Additional arising charges are to be carried by the customer
- If no solution can be found after the consultation or with another product, the full purchase price excluding shipping costs will be reimbursed
- Potential returns have to be sent to the correct warehouse:
For returns the following address is appropriate:Alto Pharmaceuticals Ltd.PO Box 40011RPO Oakridges13070 Yonge StOakridges, OntarioCanadaL4E 0H9